{"id":45280,"date":"2022-10-18T12:49:04","date_gmt":"2022-10-18T12:49:04","guid":{"rendered":"https:\/\/expleo.com\/global\/en\/?post_type=case-studies&#038;p=45280"},"modified":"2025-06-24T13:48:56","modified_gmt":"2025-06-24T13:48:56","slug":"hyperautomation-innovation-healthcare-life-sciences","status":"publish","type":"case-studies","link":"https:\/\/expleo.com\/global\/en\/case-studies\/hyperautomation-innovation-healthcare-life-sciences\/","title":{"rendered":"How hyperautomation drove innovation in healthcare and life sciences\u00a0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"45280\" class=\"elementor elementor-45280\" data-elementor-post-type=\"case-studies\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9f51f5f gg-simple-text gg-container-small-ptb-96 gg-article-content elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9f51f5f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c381837\" data-id=\"c381837\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b88ba4 gg-font-v9 gg-class-for-iphone8 elementor-widget elementor-widget-text-editor\" data-id=\"3b88ba4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/expleo.com\/global\/en\/services\/digital-transformation\/\">Hyperautomation<\/a> is a new phenomenon that is currently taking the business world by storm. Expleo looks at hyperautomation now and into the future in this series case studies for multiple clients in the <a href=\"https:\/\/expleo.com\/global\/en\/industries\/life-sciences\/\">Life Sciences &amp; Healthcare industry<\/a>.<\/p><p>Expleo implements an enterprise-wide automation programme to optimise and automate processes at scale.<\/p><p>The<a href=\"https:\/\/expleo.com\/global\/en\/industries\/life-sciences\/\"> healthcare and life sciences sector<\/a> can benefit from <a href=\"https:\/\/expleo.com\/global\/en\/services\/digital-transformation\/\">hyperautomation<\/a> solutions, providing efficiencies across the business and delivering better patient outcomes. Automation solutions can improve your supply chain management, back-office operations, clinical trial data handling, contact centres, and compliance.<\/p><p>Expleo is working with healthcare and life science providers across the group tackling challenges at strategic, operational and risk mitigation level, while keeping the patient at the heart of this transformation. As we implement digital technologies with a holistic approach, we thus provide a more effective connectivity R&amp;D, a pragmatic <a href=\"https:\/\/expleo.com\/global\/en\/insights\/campaigns\/it-ot-convergence\/\">IT\/OT manufacturing<\/a>, an E-healthcare expertise and world class quality assurance for healthcare systems. We are not only smart suppliers, but we also make patient-centricity come true.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd4c310 gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"dd4c310\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Challenge <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91882af gg-font-v9 gg-class-for-iphone8 elementor-widget elementor-widget-text-editor\" data-id=\"91882af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW62790474 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW62790474 BCX8\">Expleo<\/span> <span class=\"NormalTextRun SCXW62790474 BCX8\">have been working in partnership with our client across multiple projects for several years \u2013 including process <\/span><span class=\"NormalTextRun SCXW62790474 BCX8\">optimi<\/span><span class=\"NormalTextRun SCXW62790474 BCX8\">s<\/span><span class=\"NormalTextRun SCXW62790474 BCX8\">ation<\/span><span class=\"NormalTextRun SCXW62790474 BCX8\"> using automation. The technology solutions used today vary across teams and functions. They include<\/span><span class=\"NormalTextRun SCXW62790474 BCX8\"> back-office handling of data with RPA, chatbots working with teams to increase compliance reporting and predictive analytics being utilised in the supply chain to ensure adequate material is always available.\u00a0<\/span><\/span><\/p><ul><li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Ensuring the right technology is implemented for each process<\/span><\/li><li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Multiple teams working together when multiple technologies are required for end-to-end automation<\/span><\/li><li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Increased reporting requirements<\/span><\/li><li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Operating model updates to ensure continuous improvement is always present when automations are deployed to production\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a967c89 gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"a967c89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solutions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34d4974 gg-font-v9 gg-class-for-iphone8 elementor-widget elementor-widget-text-editor\" data-id=\"34d4974\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW212842684 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW212842684 BCX8\">Expleo<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\"> were able to address these challenges by creating a cross-skilled team \u2013 including business analysts, developers, agile coaches, and design thinking experts. <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW212842684 BCX8\">Expleo<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\"> worked to our tried and tested automation methodology for d<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\">elivery, while also running proof of values on new ideas and technologies that could aid the team. <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW212842684 BCX8\">Expleo<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\">, while working across several areas of the business, continuously learn from each other\u2019s experiences. Key to this is the work that the <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW212842684 BCX8\">Expleo<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\"> busines<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\">s process <\/span><span class=\"NormalTextRun SCXW212842684 BCX8\">optimi<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\">s<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\">ation<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\"> and management team do. It is key to understand processes and any upstream or downstream ramifications that automation will have when deciding the best solution to bring forward. It is also key to understand the benefits that will be<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\"> reali<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\">s<\/span><span class=\"NormalTextRun SCXW212842684 BCX8\">ed when deciding if the ROI on a solution is worth it.<\/span><\/span><span class=\"TextRun SCXW212842684 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW212842684 BCX8\">\u00a0<\/span><\/span><span class=\"EOP SCXW212842684 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a42b1e7 gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"a42b1e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2edd1b7 gg-font-v9 gg-class-for-iphone8 elementor-widget elementor-widget-text-editor\" data-id=\"2edd1b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Payments in SAP processed in eight seconds per record for a core finance process<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Chabot supporting operational staff returning results in two seconds\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Reporting process gives 1000 hours per year back to a team\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><li data-leveltext=\"\u25cf\" data-font=\"Calibri\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u25cf&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Innovation network established<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1fbb505 gg-simple-cta-section-grey gg-container-small-ptb-96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1fbb505\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-650223e\" data-id=\"650223e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31b41e9 gg-custom-white-color  gg-font-v8 elementor-widget elementor-widget-heading\" data-id=\"31b41e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Looking to the future<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed7fb17 gg-font-v9 gg-class-for-iphone8 gg-links-color-white elementor-widget elementor-widget-text-editor\" data-id=\"ed7fb17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\"><strong><a href=\"https:\/\/expleo.com\/global\/en\/services\/digital-transformation\/\">Hyperautomation <\/a><\/strong><\/span><span data-contrast=\"none\">is a new concept that many organisations are at the early stages of implementing. Expleo is working with our client to focus on business process optimisation, expanding the automation footprint they have with current technology platforms and running continuous innovation sessions to bring in new technology as it is required.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">We are seeing an increasing need for multiple technologies to be used to automate end-to-end. For example bringing together chatbots, RPA and data analytics, is increasing what we can do and what we can learn.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This case study highlights how Expleo has helped multiple clients along their automation journey, giving you an insight into how hyperautomation with Expleo can help transform how your business operates. <\/p>\n","protected":false},"featured_media":45236,"template":"","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_angie_page":false,"service-grey-banner":"false","service-grey-banner-link":"","footnotes":""},"case-study-single-templates":[],"topic":[212,145,151],"industry-taxonomy":[157],"country":[],"service":[216,60],"class_list":["post-45280","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","topic-data-science-and-cybersecurity","topic-digital-transformation","topic-quality-assurance-and-software-development","industry-taxonomy-life-sciences","service-digital-transformation","service-tech-enabled-business-processes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Expleo | Hyperautomation in healthcare &amp; life sciences<\/title>\n<meta name=\"description\" content=\"Scale up hyperautomation solutions in the healthcare &amp; life sciences industry with Expleo. 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