{"id":54447,"date":"2023-04-10T16:01:00","date_gmt":"2023-04-10T16:01:00","guid":{"rendered":"https:\/\/expleo.com\/global\/en\/?post_type=case-studies&#038;p=54447"},"modified":"2023-06-27T07:28:58","modified_gmt":"2023-06-27T07:28:58","slug":"public-operator-metro-train-simulator","status":"publish","type":"case-studies","link":"https:\/\/expleo.com\/global\/en\/case-studies\/public-operator-metro-train-simulator\/","title":{"rendered":"A new metro train simulator for Hamburger Hochbahn"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"54447\" class=\"elementor elementor-54447\" data-elementor-post-type=\"case-studies\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96df07b gg-article-content gg-standard-article-template gg-simple-text gg-container-small-ptb-72 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96df07b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dc57789\" data-id=\"dc57789\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32bf1a1 elementor-widget elementor-widget-image\" data-id=\"32bf1a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"275\" src=\"https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2022\/11\/key-facts-metro-train-simulator-1.svg\" class=\"attachment-large size-large wp-image-58095\" alt=\"key facts metro train simulator Expleo\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3caac8 elementor-widget elementor-widget-text-editor\" data-id=\"e3caac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>As part of the deployment of a new metro vehicle, <strong>the public transport operator <a href=\"https:\/\/www.hochbahn.de\/en\">Hamburger Hochbahn<\/a> required a training system to teach its drivers to handle faulty and critical situations.<\/strong><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65aaf75 gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"65aaf75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Project background &amp; challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-974b720 elementor-widget elementor-widget-text-editor\" data-id=\"974b720\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Expleo developed a new metro train simulator<\/strong> to help the drivers address real-life problems, enabling them to react quickly and appropriately in case of faults to avoid and minimise the impact on operations and timetables.<\/p><p>The client, who did not have the in-house skills, knowledge or resources required for the project, asked Expleo to build a simulator for its new underground train (DT5). When a new vehicle is deployed, the training simulator has to be developed at the same time. Further to time pressures, an additional challenge was the scale of the project \u2013 with 100 units of the new vehicle being delivered, a full training suite (simulator, electronics, instructor desk etc.) had to be created to train many drivers quickly and efficiently. <strong>The overall purpose of the project was to train drivers in handling potential problems in operations, such as electric faults or doors not shutting down as breakdowns on the tracks can lead to blockage and negative coverage for the operator.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e58aa0 gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"2e58aa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e400115 elementor-widget elementor-widget-text-editor\" data-id=\"e400115\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/expleo.com\/global\/en\/expleo-trusted-partner-rail-operators\/\"><strong>With vast experience of the railway sector<\/strong><\/a> and having worked many years for the train manufacturer and provided engineering support services for the operator\u2019s network, Expleo was ideally positioned for the project. From 2010, <strong>Expleo managed the entire simulator project, taking overall responsibility from specification to maintenance. We developed a training simulator in the shape of a vehicle head<\/strong>, which included various real components like doors, valves, brakes, wheels and a complete control panel with monitors. <strong>Expleo also oversaw the completion of the entire training software, from design to commissioning. We managed the planning, installation and commissioning of the electric components<\/strong> (vehicle controls, simulation computer, screen control etc.), were involved in development of the vehicle control software and are now responsible for the maintenance of the simulator.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61175cc gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"61175cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Outcome<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1163edf elementor-widget elementor-widget-text-editor\" data-id=\"1163edf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>A key advantage of the simulator is that it combines virtual system components with real equipmen<\/strong>t \u2013 a realistic simulation environment where all types of failure scenarios are possible, making it more efficient.<\/p><p><strong>As proof of the client\u2019s satisfaction, the client also tasked Expleo with the maintenance of an \u2018older\u2019 existing simulator (DT4), produced by another company in the 1990s.<\/strong> We replaced outdated parts to make it look like the new DT5 simulator and now provide maintenance for both simulators, which can also be used to test new software releases.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-774e98f2 gg-quotation gg-container-small-ptb-72 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"774e98f2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75a52a53\" data-id=\"75a52a53\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78854cf4 elementor-blockquote--skin-clean elementor-blockquote--align-left elementor-widget elementor-widget-blockquote\" data-id=\"78854cf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tIt helped a lot that we had this foundation of knowledge of the train and how it operates, as the simulator includes so many real parts of the train for realism. We used the existing training approach from the client to adapt it. For instance, we redesigned the existing flow diagrams using animated graphics to give the driver students a clear view on the possible real-life problems with the train and how to fix them.\u201d \t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Matthias Grochtmann<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d013184 gg-font-v14 elementor-widget elementor-widget-text-editor\" data-id=\"4d013184\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Head of Business Unit Transportation DACH, Expleo<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Expleo developed a new metro train simulator to help its customer\u2019s drivers to face real-life problems. The developed simulator enabled them to react quickly and appropriately in case of faults to avoid and minimise the impact on operations and timetables.<\/p>\n","protected":false},"featured_media":47532,"template":"","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"2normal","_angie_page":false,"service-grey-banner":"false","service-grey-banner-link":"","footnotes":""},"case-study-single-templates":[],"topic":[150],"industry-taxonomy":[37],"country":[141],"service":[210,171,78,209],"class_list":["post-54447","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","topic-mobility","industry-taxonomy-rail-transportation","country-global","service-customer-support-maintenance","service-customer-support-after-sales-engineering","service-embedded-systems","service-product-process-engineering"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Expleo | A new metro train simulator for Hamburger Hochbahn<\/title>\n<meta name=\"description\" content=\"Expleo developed a metro train simulator simulator enabled the customer to avoid and minimise the impact on operations and timetables.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/expleo.com\/global\/en\/case-studies\/public-operator-metro-train-simulator\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A new metro train simulator for Hamburger Hochbahn\" \/>\n<meta property=\"og:description\" content=\"Expleo developed a metro train simulator simulator enabled the customer to avoid and minimise the impact on operations and timetables.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/expleo.com\/global\/en\/case-studies\/public-operator-metro-train-simulator\/\" \/>\n<meta property=\"og:site_name\" content=\"Global EN\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-27T07:28:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2022\/11\/train-driver-featured.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/case-studies\\\/public-operator-metro-train-simulator\\\/\",\"url\":\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/case-studies\\\/public-operator-metro-train-simulator\\\/\",\"name\":\"Expleo | A new metro train simulator for Hamburger Hochbahn\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/case-studies\\\/public-operator-metro-train-simulator\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/case-studies\\\/public-operator-metro-train-simulator\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/train-driver-featured.jpg\",\"datePublished\":\"2023-04-10T16:01:00+00:00\",\"dateModified\":\"2023-06-27T07:28:58+00:00\",\"description\":\"Expleo developed a metro train simulator simulator enabled the customer to avoid and minimise the impact on operations and timetables.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/case-studies\\\/public-operator-metro-train-simulator\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/case-studies\\\/public-operator-metro-train-simulator\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/case-studies\\\/public-operator-metro-train-simulator\\\/#primaryimage\",\"url\":\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/train-driver-featured.jpg\",\"contentUrl\":\"https:\\\/\\\/expleo.com\\\/global\\\/en\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/train-driver-featured.jpg\",\"width\":1280,\"height\":720,\"caption\":\"A man with a beard, wearing a blue suit, is smiling and sitting in the control cabin of a train or tram. 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