{"id":7042,"date":"2018-11-30T01:21:00","date_gmt":"2018-11-30T01:21:00","guid":{"rendered":"https:\/\/expleo.com\/case-studies\/charge-up-your-speed-to-market-single-2\/"},"modified":"2023-12-01T10:46:56","modified_gmt":"2023-12-01T10:46:56","slug":"leading-insurer","status":"publish","type":"case-studies","link":"https:\/\/expleo.com\/global\/en\/case-studies\/leading-insurer\/","title":{"rendered":"Managing the risks of global digital transformation for a $1tr-asset organisation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7042\" class=\"elementor elementor-7042\" data-elementor-post-type=\"case-studies\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c2c2b2 gg-article-content gg-simple-text gg-container-small-ptb-96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c2c2b2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8bb7cce\" data-id=\"8bb7cce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0b006ef gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"0b006ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Context &amp; challenge<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-814da6c gg-font-v9 gg-class-for-iphone8 elementor-widget elementor-widget-text-editor\" data-id=\"814da6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The strategic decision to become a totally digital organisation offers attractive opportunities in terms of revenue growth and cost saving. However, digital\u00a0transformation\u00a0also brings technological, strategic, operational, security and regulatory risks. In today\u2019s highly competitive digital market, hard-won customer trust and confidence can be quickly lost.<\/p><p>In order to keep that inherited trust, your systems have to evolve rapidly and maintain the highest level of\u00a0quality. Our client, one of the world\u2019s largest insurance companies, serving over 80 million customers across 70 countries worldwide, therefore needed to implement a testing centre of excellence (TCoE) to guide, govern and navigate its organisation to assure quality at every stage of the transformation.<\/p><p>In particular, our client needed help in:<\/p><ul><li>Developing an\u00a0agile\u00a0process where user story definitions were more consistent, complete and traceable<\/li><li>Achieving efficient and effective quality strategies to accelerate time to market and lower the cost of quality<\/li><li>Improving its quality leadership and innovation<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8fb5d7b gg-quotation gg-container-small-ptb-72 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8fb5d7b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9140637\" data-id=\"9140637\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8405fe elementor-blockquote--skin-clean elementor-blockquote--align-left elementor-widget elementor-widget-blockquote\" data-id=\"e8405fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tWe had complete control of the testing factory, taking the responsibility for critical testing out of our client\u2019s hands completely.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Prachi Kshirsager, Digital QA Analyst<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28b2077 gg-article-content gg-simple-cta-purple-section gg-container-small-ptb-96 gg-simple-text elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28b2077\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9561da6\" data-id=\"9561da6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ff603e gg-custom-white-color  gg-font-v8 elementor-widget elementor-widget-heading\" data-id=\"4ff603e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Client benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb2c882 gg-custom-white-color  gg-class-for-iphone8 elementor-widget elementor-widget-text-editor\" data-id=\"cb2c882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Expleo offers unmatched hands-on experience in implementing a TCoE, with a tried-and-tested step-by-step process that customises the right fit for a global client of this size.<\/p><p>The programme was to span many individual projects over several years, so our client needed a reliable supplier who would own the role from start to finish.\u00a0Drawing on our continuous quality platform, quality management services, quality engineering and testing services, we were able to move our client to world-class status.<\/p><p>A key step was the transformation of their core software platform. Known simply as the CBS (company business system), this ran many of the daily operations across its many business units and across multiple countries. Our team provided quality assurance as legacy systems were replaced, existing services consolidated and brand new services were delivered to a highly competitive market.<\/p><p>We have partnered with the client for almost 10 years, maintaining a constant focus on evolving our services to support ongoing development initiatives to the CBS. By taking responsibility for programme quality, we helped them to achieve\u00a0their vision of becoming a digital group.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-381b6bc gg-simple-cta-section-grey gg-container-small-ptb-96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"381b6bc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a05d13\" data-id=\"3a05d13\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be66c37 elementor-widget elementor-widget-gravity-advanced-cta\" data-id=\"be66c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"gravity-advanced-cta.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"gg-advanced-cta\">\r\n            \r\n        <p class=\"gg-advanced-cta__heading gg-tagline-heading-left\">\r\n        <strong>        TRANSFOMATION CONSULTANCY        <\/strong>        <\/p>\r\n        \r\n        <h2 class=\"gg-advanced-cta__subheading gg-font-v2\">\r\n                <span>Strategic consultancy & CX<\/span>                <\/h2>\r\n                <div class=\"gg-advanced-cta__description gg-font-v9\">\r\n            <span><p>Expleo advises its clients in crafting relevant customer-centric corporate strategies, increasing customer experience and optimizing profitability.<\/p><\/span>        <\/div>\r\n        \r\n        <div class=\"gg-advanced-cta__button-first gg-advanced-cta__button gg-button-v3\">\r\n            <a href=\"https:\/\/expleo.com\/global\/en\/services\/transformation-consultancy\/\">\r\n                learn more            <\/a>\r\n        <\/div>\r\n\r\n                <\/div>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Read how we helped one of the world\u2019s largest insurance firms to gain extensive revenue growth and cost savings by transforming its core software platform into a digital system.<\/p>\n","protected":false},"featured_media":23826,"template":"","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_angie_page":false,"service-grey-banner":"false","service-grey-banner-link":"","footnotes":""},"case-study-single-templates":[],"topic":[144,151],"industry-taxonomy":[41],"country":[141],"service":[67,83],"class_list":["post-7042","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","topic-business-transformation","topic-quality-assurance-and-software-development","industry-taxonomy-insurance","country-global","service-strategic-consultancy-cx","service-transformation-consultancy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Expleo manages digital transformation risks for $1T asset org<\/title>\n<meta name=\"description\" content=\"Expleo helped one of the largest insurers gain 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