{"id":7219,"date":"2021-08-26T11:03:00","date_gmt":"2021-08-26T11:03:00","guid":{"rendered":"https:\/\/expleo.com\/?post_type=case-studies&#038;p=14684"},"modified":"2024-08-06T11:59:06","modified_gmt":"2024-08-06T11:59:06","slug":"be-the-match-removes-human-error-from-lifesaving-process-with-expleo","status":"publish","type":"case-studies","link":"https:\/\/expleo.com\/global\/en\/case-studies\/be-the-match-removes-human-error-from-lifesaving-process-with-expleo\/","title":{"rendered":"Be The Match removes human error from lifesaving process with Expleo"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7219\" class=\"elementor elementor-7219\" data-elementor-post-type=\"case-studies\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6808aea gg-simple-text gg-container-small-ptb-96 gg-article-content elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6808aea\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9db93f9\" data-id=\"9db93f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a2dccf gg-font-v5 gg-text-with-paddingbottom gg-custom-dark-purple-color  elementor-widget elementor-widget-heading\" data-id=\"1a2dccf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to increase accuracy, efficiency, and employee engagement with Process Automation (PA)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bea20f6 gg-font-v9 gg-class-for-iphone8 elementor-widget elementor-widget-text-editor\" data-id=\"bea20f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Be The Match (BTM) , operated by the National Marrow Donor Program\u00ae\u00a0 (NMDP), manages the largest and most diverse marrow registry in the world.<\/p><p>Expleo has supported this work since 2014 as a strategic partner across management consulting, quality assurance and business transformation.<\/p><p>Thanks to this existing relationship, Expleo was able to identify processes that could be made more efficient through automation. The Expleo team conducted a proof of value to quickly validate the Process Automation (PA) tooling and business considerations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13961ac gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"13961ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Challenges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-093e51a gg-font-v9 gg-class-for-iphone8 elementor-widget elementor-widget-text-editor\" data-id=\"093e51a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Data collation from various sources still taking place manually<\/li><li>High potential for culture shock with Be The Match completely new to process automation<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1060303 gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"1060303\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff06e84 gg-font-v9 gg-class-for-iphone8 elementor-widget elementor-widget-text-editor\" data-id=\"ff06e84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To increase acceptance and adoption, the Expleo team educated Be The Match users on the benefits of PA \u2013 how it could take on manual tasks and free up time to spend on more fulfilling work.<\/p><p>The process automated was the preparation of information used to communicate with potential matched bone marrow donors via text messages, emails, and letters to determine if they are willing to donate.<\/p><p>By removing human error from a process this critical, PA not only saved time and money but potentially saved lives too. As well as implementing our solution, the Expleo team demonstrated how to put people at the heart of PA. We highlighted upskilling opportunities and trained developers and a support team to facilitate growth of PA across Be The Match.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ead9908 gg-quotation gg-container-small-ptb-72 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ead9908\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c6b57ef\" data-id=\"c6b57ef\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdfac92 elementor-blockquote--skin-clean elementor-blockquote--align-left elementor-widget elementor-widget-blockquote\" data-id=\"bdfac92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tBe The Match partnered with Expleo to launch our RPA program, starting with a proof of value and then swiftly moving to a pilot to deploy our first robots. The team provided an approach that allowed us to build out automations while creating excitement around this new capabilities\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Be The Match Chief Information Officer, Michael Mccullough<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66d5f0c gg-simple-text gg-container-small-ptb-96 gg-article-content elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66d5f0c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7fb6a00\" data-id=\"7fb6a00\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6f192f gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"d6f192f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you have experienced any of the challenges discussed above, book a call with a member of our expert team.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5314d97 gg-button-v4 gg-pb-72 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5314d97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/outlook.office365.com\/owa\/calendar\/HyperautomationBooking@ardianet.onmicrosoft.com\/bookings\/s\/C1ZoqHRlP02q1AbAvFkDsw2\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book a Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fbb65d gg-font-v8 gg-custom-dark-purple-color elementor-widget elementor-widget-heading\" data-id=\"1fbb65d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/\/2022\/01\/expleo-future-of-work-report-an-analysis-of-process-automation.pdf\" target=\"_blank\">Read Expleo\u2019s exclusive 2021 report<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ce1be1 gg-font-v9 gg-class-for-iphone8 elementor-widget elementor-widget-text-editor\" data-id=\"7ce1be1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Which looks at the latest developments in Process Automation across five key territories:<\/p><ul><li>Utilising the tech-driven generation<\/li><li>Unifying people and robots<\/li><li>Identifying barriers to RPA adoption<\/li><li>Implementing Process Automation<\/li><li>Empowering your workforce<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6f6d4e gg-simple-cta-purple-section gg-container-small-ptb-96 gg-simple-text elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6f6d4e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0330cd7\" data-id=\"0330cd7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-07776fe gg-custom-white-color  gg-font-v8 elementor-widget elementor-widget-heading\" data-id=\"07776fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Client benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b9e9c1  gg-custom-padding-bottom elementor-widget elementor-widget-image\" data-id=\"0b9e9c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"275\" src=\"https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2021\/08\/benefits-be-the-match-en.svg\" class=\"attachment-large size-large wp-image-33385\" alt=\"Benefifs Be The Match\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-381b6bc gg-simple-cta-section-grey gg-container-small-ptb-96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"381b6bc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a05d13\" data-id=\"3a05d13\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be66c37 elementor-widget elementor-widget-gravity-advanced-cta\" data-id=\"be66c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"gravity-advanced-cta.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"gg-advanced-cta\">\r\n            \r\n        <p class=\"gg-advanced-cta__heading gg-tagline-heading-left\">\r\n        <strong>        DIGITAL TRANSFORMATION        <\/strong>        <\/p>\r\n        \r\n        <h2 class=\"gg-advanced-cta__subheading gg-font-v2\">\r\n                <span>Hyperautomation<\/span>                <\/h2>\r\n                <div class=\"gg-advanced-cta__description gg-font-v9\">\r\n            <span><p>At every step of the product and service lifecycle, Expleo improves process efficiency through robotic process automation and machine learning, enabling the execution of error-free tasks, at high volume and speed.<\/p><\/span>        <\/div>\r\n        \r\n        <div class=\"gg-advanced-cta__button-first gg-advanced-cta__button gg-button-v3\">\r\n            <a href=\"https:\/\/expleo.com\/global\/en\/services\/digital-transformation\/\">\r\n                learn more            <\/a>\r\n        <\/div>\r\n\r\n                <\/div>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Expleo&#8217;s solution reduced a two hour process to twelve minutes and gave each employee quality time back to focus on the fulfilling work.<\/p>\n","protected":false},"featured_media":33383,"template":"","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_angie_page":false,"service-grey-banner":"false","service-grey-banner-link":"","footnotes":""},"case-study-single-templates":[],"topic":[164,144,145,147],"industry-taxonomy":[157],"country":[131],"service":[216,60],"class_list":["post-7219","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","topic-artificial-intelligence-and-robotics","topic-business-transformation","topic-digital-transformation","topic-innovation-and-r-and-d","industry-taxonomy-life-sciences","country-usa","service-digital-transformation","service-tech-enabled-business-processes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Expleo eliminates human error in lifesaving process with BTM<\/title>\n<meta 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