{"id":119076,"date":"2026-05-19T03:52:00","date_gmt":"2026-05-19T03:52:00","guid":{"rendered":"https:\/\/expleo.com\/global\/en\/?post_type=insights&#038;p=119076"},"modified":"2026-05-18T13:55:55","modified_gmt":"2026-05-18T13:55:55","slug":"businesses-ireland-humans-ai-adoption","status":"publish","type":"insights","link":"https:\/\/expleo.com\/global\/en\/insights\/news\/businesses-ireland-humans-ai-adoption\/","title":{"rendered":"Businesses in Ireland double down on humans and empathy amid AI adoption"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"119076\" class=\"elementor elementor-119076\" data-elementor-post-type=\"insights\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7fe9c3d5 gg-article-content gg-standard-article-template gg-simple-text gg-container-tiny elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fe9c3d5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17daaf29\" data-id=\"17daaf29\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7db6c93 elementor-widget elementor-widget-text-editor\" data-id=\"7db6c93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><em>Expleo\u2019s AI Pulse shows that at 65 out of 100, business leaders\u2019 confidence in AI remained unchanged for April <\/em><\/li>\n<li><em>28% believe empathy is the most important skill for managers in the age of AI<\/em><\/li>\n<li><em>19% cite the ability to integrate AI into workflows as being most important<\/em><\/li>\n<li><em>Ireland\u2019s business leaders remain the wariest in Europe when it comes to AI\u2019s impact on their own organisation<\/em><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c4f0f8f elementor-widget elementor-widget-text-editor\" data-id=\"4c4f0f8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"gg-bold-text\"> Dublin, 19th May 2026 &#8211; <\/span>Expleo, the global technology and consulting service provider, today announces the results of its <a href=\"https:\/\/expleo.com\/global\/en\/insights\/campaigns\/the-expleo-ai-pulse\/\">AI Pulse sentiment tracker<\/a> for Ireland. The survey shows that business leaders in Ireland are far more likely than those in the UK, Germany and France to value empathy as a fundamental skill for managers in the age of AI. Meanwhile, the sentiment score for April remains unchanged from March, at 65 out of 100 for confidence in AI.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59176ff elementor-widget elementor-widget-image\" data-id=\"59176ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/04\/ai-pulse_gaugeface_2026-04_ire-local_inpage-1024x576.jpg\" class=\"attachment-large size-large wp-image-119088\" alt=\"A graphic shows a woman&#039;s face next to a brain-shaped gauge reading &quot;65&quot; on a scale from worried to confident, labelled &quot;AI Pulse.&quot; Colourful data lines run along the bottom on a purple background.\" srcset=\"https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/04\/ai-pulse_gaugeface_2026-04_ire-local_inpage-1024x576.jpg 1024w, https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/04\/ai-pulse_gaugeface_2026-04_ire-local_inpage-300x169.jpg 300w, https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/04\/ai-pulse_gaugeface_2026-04_ire-local_inpage-768x432.jpg 768w, https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/04\/ai-pulse_gaugeface_2026-04_ire-local_inpage.jpg 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-099f464 elementor-widget elementor-widget-text-editor\" data-id=\"099f464\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Despite ongoing concerns around the impact AI will have on the global jobs market, April\u2019s AI pulse shows that business leaders in Ireland believe that the most important skill for managers of the future, in the context of increased AI adoption, will be human-centred, empathetic coaching and people leadership. This is significantly higher than the importance business leaders in the UK (21%), France (15%) and Germany (18%) give it.<\/p><p>The most-valued skill, on average, across the markets surveyed is the ability to integrate AI into workflows and drive change (25%), while business leaders in Ireland are less convinced, at 19%.<\/p><p>The drive to keep humans in the picture may explain why 45% of business leaders are worried about how AI is transforming their organisation, up from 43% the previous month. This concern is felt to a lesser extent in other markets: 34% in France and Germany and 41% in the UK.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f20099 elementor-widget elementor-widget-image\" data-id=\"4f20099\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/05\/ai-pulse_top-skills_2026-04_ire-local_inpage-1024x576.jpg\" class=\"attachment-large size-large wp-image-119233\" alt=\"A collage-style image shows a person holding a flag running on an outstretched hand. Next to a target icon, text reads: &quot;28% think that the number one skill required by managers in the future is human-centred, empathetic coaching and people leadership.\" srcset=\"https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/05\/ai-pulse_top-skills_2026-04_ire-local_inpage-1024x576.jpg 1024w, https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/05\/ai-pulse_top-skills_2026-04_ire-local_inpage-300x169.jpg 300w, https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/05\/ai-pulse_top-skills_2026-04_ire-local_inpage-768x432.jpg 768w, https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/05\/ai-pulse_top-skills_2026-04_ire-local_inpage.jpg 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bee78b5 elementor-widget elementor-widget-text-editor\" data-id=\"bee78b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Commenting on this month\u2019s results, <span class=\"gg-bold-text\"> Phil Codd, Managing Director \u2013 Ireland, said:<\/span> &#8220;<em>The high proportion of business leaders valuing human-centred leadership actually shows a great level of AI maturity. Business leaders here understand that it is people who transform organisations, not AI. <\/em><\/p>\n<p><em>\u201cThe organisations that will get the most from AI are not the ones racing to implement it fastest, but the ones investing in the human side. Ireland&#8217;s focus on empathy as a core management skill isn&#8217;t a reluctance to embrace AI, it&#8217;s an advanced understanding of what successful adoption actually requires.&#8221;<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ff2df3 elementor-align-center gg-button-v8 elementor-widget elementor-widget-button\" data-id=\"3ff2df3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/expleo.com\/global\/en\/insights\/campaigns\/the-expleo-ai-pulse\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discover expleo ai pulse<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Expleo\u2019s AI Pulse shows that at 65 out of 100, business leaders\u2019 confidence in AI remained unchanged for April 28% believe empathy is the most important skill for managers in the age of AI 19% cite the ability to integrate AI into workflows as being most important Ireland\u2019s business leaders remain the wariest in Europe [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":119078,"parent":0,"template":"","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"2normal","_angie_page":false,"footnotes":""},"topic":[164,144,145,147],"insights-single-templates":[],"industry-taxonomy":[265],"content-type":[22],"country":[130],"service":[209],"class_list":["post-119076","insights","type-insights","status-publish","has-post-thumbnail","hentry","topic-artificial-intelligence-and-robotics","topic-business-transformation","topic-digital-transformation","topic-innovation-and-r-and-d","industry-taxonomy-aall-industries","content-type-news","country-united-kingdom","service-product-process-engineering"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Expleo | Businesses in Ireland prioritise empathy in AI use<\/title>\n<meta name=\"description\" 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