{"id":119203,"date":"2026-05-19T06:03:00","date_gmt":"2026-05-19T06:03:00","guid":{"rendered":"https:\/\/expleo.com\/global\/en\/?post_type=insights&#038;p=119203"},"modified":"2026-05-19T07:30:42","modified_gmt":"2026-05-19T07:30:42","slug":"uk-business-confience-ai-peak","status":"publish","type":"insights","link":"https:\/\/expleo.com\/global\/en\/insights\/news\/uk-business-confience-ai-peak\/","title":{"rendered":"UK business confidence in AI slips from peak, finds Expleo"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"119203\" class=\"elementor elementor-119203\" data-elementor-post-type=\"insights\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7fe9c3d5 gg-article-content gg-standard-article-template gg-simple-text gg-container-tiny elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fe9c3d5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17daaf29\" data-id=\"17daaf29\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7db6c93 elementor-widget elementor-widget-text-editor\" data-id=\"7db6c93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><em>Confidence in AI among UK business leaders <span class=\"gg-bold-text\">slipped from a peak of 74 <\/span>in September 2025 to <span class=\"gg-bold-text\">67 <\/span>in April 2026<span data-teams=\"true\">.<\/span><\/em><\/li><li><em><span class=\"gg-bold-text\">Rising worry about how AI is transforming organisations <\/span>contributed to April\u2019s lower sentiment score, increasing from <span class=\"gg-bold-text\">30% in January to 41% in April<\/span><\/em><\/li><li><em>AI Pulse combines levels of worry, excitement, trust and confidence into a single sentiment score on a 0\u2013100 scale<\/em><\/li><li><em>Lower confidence in AI among business leaders suggests <span class=\"gg-bold-text\">early enthusiasm has given way to a more balanced view <\/span>on the <span class=\"gg-bold-text\">effectiveness of AI in the real-world<\/span><\/em><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c4f0f8f elementor-widget elementor-widget-text-editor\" data-id=\"4c4f0f8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"gg-bold-text\">London, UK, 19 May 2026<\/span>, <a href=\"https:\/\/expleo.com\/global\/en\/insights\/campaigns\/the-expleo-ai-pulse\/\">Expleo \u2013 Confidence in AI<\/a> among UK business leaders is now passed its peak, according to Expleo\u2019s AI Pulse sentiment tracker.<\/p><p>The shift is driven by a steady increase in worry around how AI is transforming organisations, with 41% of AI Pulse respondents expressing their concerns in April, up from 30% in January.<\/p><p>The AI Pulse sentiment tracker combines levels of confidence, excitement, trust and worry around AI use in business into a single score. The tracker peaked at 74 in September 2025 before falling to 64 in March and 67 in April.<\/p><p>This decline in confidence comes against a backdrop of high-profile cyber-attacks, reports of AI projects failing to scale and questions around the sustainability of AI use in business.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f20099 elementor-widget elementor-widget-image\" data-id=\"4f20099\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/05\/ai-pulse_gaugeface_2026-04_uk-local_inpage-1024x576.jpg\" class=\"attachment-large size-large wp-image-119212\" alt=\"A gauge shaped like a brain displays a score of 67 on a scale from &quot;worried&quot; to &quot;confident.&quot; A woman smiles confidently on the right. The AI Pulse logo is in the upper left, with wavy lines at the bottom.\" srcset=\"https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/05\/ai-pulse_gaugeface_2026-04_uk-local_inpage-1024x576.jpg 1024w, https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/05\/ai-pulse_gaugeface_2026-04_uk-local_inpage-300x169.jpg 300w, https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/05\/ai-pulse_gaugeface_2026-04_uk-local_inpage-768x432.jpg 768w, https:\/\/expleo.com\/global\/en\/wp-content\/uploads\/2026\/05\/ai-pulse_gaugeface_2026-04_uk-local_inpage.jpg 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bee78b5 elementor-widget elementor-widget-text-editor\" data-id=\"bee78b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"gg-bold-text\">Jeff Hoyle, EVP and MD UK at Expleo, said<\/span>: <em>\u201cLevels of confidence and excitement have slipped from their peak because we\u2019ve moved from imagining its potential to experiencing the reality of AI implementation. When done well, AI feels limitless \u2013 from enhancing predictive maintenance in aerospace to strengthening cybersecurity in financial services.&#8221; \u00a0<\/em><\/p><p><em>\u201cWhen AI\u00a0projects\u00a0fail,\u00a0it\u2019s\u00a0often due to surrounding factors like lack of guardrails, poor integration\u00a0approaches\u00a0or\u00a0insufficient employee\u00a0training. Introducing AI is one thing,\u00a0integrating it into\u00a0a complex working world of legacy systems, disconnected platforms and\u00a0varying levels of employee\u00a0proficiency\u00a0is another.\u201d\u00a0<\/em><\/p><p><span data-contrast=\"auto\">Despite increased concerns around AI, positive sentiment remains strong across three of the four emotions tracked by the AI Pulse. In April, 71% of leaders expressed confidence in their organisation\u2019s ability to use AI successfully, 70% were excited by the opportunities it creates in their company and 76% trust their organisation to use AI ethically.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span class=\"gg-bold-text\">Hoyle added:<\/span><em>\u201cThe data continues to show that leaders\u2019 positivity about\u00a0the benefits of\u00a0AI\u00a0sit alongside a growing concern around\u00a0what it takes to deploy it successfully.\u00a0What might seem to be contradictory\u00a0at first is a signal of maturity and a greater understanding of the complexity and requirements needed to successfully scale AI.\u201d<\/em><\/p><p>The data also reveals that\u00a0growing\u00a0concerns among business leaders are\u00a0linked to\u00a0specific challenges,\u00a0particularly\u00a0cybersecurity, which more than\u00a0half of respondents (55%)\u00a0consistently\u00a0cite as a\u00a0worry.<\/p><p><span class=\"gg-bold-text\">Hoyle concluded<\/span>: \u201c<em>Businesses are no longer impressed by AI simply because it\u00a0exists. They want technology that delivers\u00a0results, stands\u00a0up under operational\u00a0pressure\u00a0and justifies\u00a0the investment behind it. This next phase will\u00a0reveal whether AI can be sustainable, scalable and deliver on its early promise.\u201d<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ff2df3 elementor-align-center gg-button-v8 elementor-widget elementor-widget-button\" data-id=\"3ff2df3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/expleo.com\/global\/en\/insights\/campaigns\/the-expleo-ai-pulse\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discover expleo ai pulse<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Confidence in AI among UK business leaders slipped from a peak of 74 in September 2025 to 67 in April 2026. Rising worry about how AI is transforming organisations contributed to April\u2019s lower sentiment score, increasing from 30% in January to 41% in April AI Pulse combines levels of worry, excitement, trust and confidence into [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":119205,"parent":0,"template":"","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"2normal","_angie_page":false,"footnotes":""},"topic":[164,144,145,147],"insights-single-templates":[],"industry-taxonomy":[265],"content-type":[22],"country":[141,130],"service":[209],"class_list":["post-119203","insights","type-insights","status-publish","has-post-thumbnail","hentry","topic-artificial-intelligence-and-robotics","topic-business-transformation","topic-digital-transformation","topic-innovation-and-r-and-d","industry-taxonomy-aall-industries","content-type-news","country-global","country-united-kingdom","service-product-process-engineering"],"yoast_head":"<!-- This site is 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