{"id":18962,"date":"2021-11-09T11:41:00","date_gmt":"2021-11-09T11:41:00","guid":{"rendered":"https:\/\/expleo.com\/global\/en\/?post_type=insights&p=18962"},"modified":"2023-08-28T13:36:41","modified_gmt":"2023-08-28T13:36:41","slug":"digital-resilience-the-new-heart-of-operational-risk","status":"publish","type":"insights","link":"https:\/\/expleo.com\/global\/en\/insights\/whitepapers\/digital-resilience-the-new-heart-of-operational-risk\/","title":{"rendered":"Digital Operational Resilience: The New Heart of Operational Risk"},"content":{"rendered":"\t\t
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Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\r\n Digital Operational Resilience: The New Heart of Operational Risk<\/span> <\/h1>\r\n <\/div>\r\n\r\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Digital Operational Resilience – the ability to avoid customer service interruptions, recover quickly from spontaneous server outages and fully appreciate the potential vulnerabilities while adopting a proactive risk mitigation strategy – is the new centerpiece of Financial Services.<\/p>

The number of cyber-attacks around the world has soared in recent years, hitting a record peak during the 2020 COVID-19 pandemic with many organisations, across all sectors, being targeted. In 2021, it was reported by QA Financial<\/a> that over 25% of spend from global Financial Service organisations were leaked into fixing poor software quality and quality engineering in response to increased and intelligent hacks.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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In our latest market research report ‘Digital Operational Resilience: The New Heart of Operational Risk<\/strong>‘ – conducted in conjunction with QA Financial<\/a>, Accourt Payment Specialists<\/a>, and Reed Smith<\/a> – we gauge the prevailing sentiments of 39 traditional and challenger banks, asset managers, insurers, payment firms <\/strong>and other Fintechs <\/strong>in the UK and EU.<\/p>

The research pertains to digital operational preparedness, with The European Commission’s forthcoming Digital Operational Resilience Act (DORA) – aimed to ensure that all participants in the financial system have the necessary safeguards in place to avoid external threats affecting the customer and enabling business as usual – expected to be completed within the next 18-24 months, and the Financial Conduct Authority (FCA) rules taking effect in 2022.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The report explores:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. The current state and understanding of \u201cdigital risk<\/strong>\u201d and \u201cdigital resilience<\/strong>\u201d<\/p>

2. Level of industry preparedness for the forthcoming Financial Conduct Authority (FCA) rules<\/strong> taking effect in 2022, and The European Commission’s DORA<\/strong> legislation taking effect in 2023, are forcing firms to review their understanding of \u201cdigital risk\u201d, and their governance processes<\/p>

3. The significance of third-party risk management<\/strong> and managing ICT service providers<\/strong><\/p>

4. How to reduce the impact of ICT risks<\/strong> and improve cybersecurity standards<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Digital Operational Resilience Consultation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Expleo’s Digital Operational Resilience assessment tool can be considered the operational litmus test for DORA readiness, but also a mechanism to carry out a well-timed \u2018under the bonnet\u2019 review of internal software resilience and system architecture. At a high level, it means understanding vulnerabilities, efficiently plugging gaps and optimising operational functions. Contact us for more details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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A holistic approach to building Digital Operational Resilience within Financial Services in the DORA era.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"template":"","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_angie_page":false,"footnotes":""},"topic":[145],"insights-single-templates":[279,316],"industry-taxonomy":[265],"content-type":[24],"country":[141],"service":[54,223,210,84,215,51,208,221,96,83],"class_list":["post-18962","insights","type-insights","status-publish","hentry","topic-digital-transformation","insights-single-templates-campaign-article","insights-single-templates-old-template","industry-taxonomy-aall-industries","content-type-whitepapers","country-global","service-software-quality-assurance","service-predictive-maintenance","service-customer-support-maintenance","service-quality-management-systems","service-manufacturing-supply-chain","service-people-and-change-management","service-quality-testing","service-software-monitoring-maintenance","service-supply-chain-audit-recovery","service-transformation-consultancy"],"yoast_head":"\nExpleo 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