{"id":39175,"date":"2024-01-09T15:08:03","date_gmt":"2024-01-09T15:08:03","guid":{"rendered":"https:\/\/expleo.com\/global\/de\/?post_type=case-studies&p=31844"},"modified":"2024-03-27T12:20:00","modified_gmt":"2024-03-27T12:20:00","slug":"transition-reussie-the-creative-club","status":"publish","type":"case-studies","link":"https:\/\/expleo.com\/global\/fr\/cas-clients\/transition-reussie-the-creative-club\/","title":{"rendered":"Une transition r\u00e9ussie d\u2019Intershop vers Salesforce\u202fCommerce\u202fCloud pour la soci\u00e9t\u00e9 \u00ab\u202fThe\u202fCreative\u202fClub\u202f\u00bb\u00a0"},"content":{"rendered":"\t\t
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Une prise en charge efficace des tests pour une transition en douceur <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Le contexte : <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Notre client <\/span>The\u202fCreative\u202fClub <\/span><\/a>a pris une d\u00e9cision strat\u00e9gique\u202f: remplacer son ancienne boutique en ligne <\/span>Intershop<\/span> et d\u00e9ployer Salesforce\u202fCommerce\u202fCloud\u202f(SFCC) comme nouvelle plateforme <\/span>de <\/span>e-commerce.\u00a0<\/span><\/span><\/p>

Fond\u00e9e il y a 20\u202fans, cette entreprise<\/span> de<\/span> e-commerce figure parmi les leaders des loisirs cr\u00e9atifs et propose plus de 22\u202f000\u202fproduits et plus de 64\u202f000\u202fpatrons num\u00e9riques et livres \u00e9lectroniques sur 15\u202fplateformes en ligne<\/span> telles que <\/span><\/span>stoffe.de<\/span><\/span><\/a> et markerist.fr<\/a><\/span>,<\/span> \u00e0 travers l\u2019Europe. Pour garantir les performances et la fiabilit\u00e9 de sa nouvelle boutique en ligne, le client<\/span>, The\u202fCreative\u202fClub, <\/span>avait besoin <\/span>qu\u2019un sp\u00e9cialiste (en l\u2019occurrence <\/span>Expleo<\/span>) <\/span>qui <\/span>prenne<\/span> en charge int\u00e9gralement les tests en vue d\u2019assurer une transition en douceur et de renforcer la confiance des clients <\/span>vis-<\/span>\u00e0-<\/span>vis<\/span> de la nouvelle plateforme.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u00ab\u202fEn tant qu\u2019entreprise <\/em><\/span>d<\/span>e<\/span> <\/em>e-commerce, nous comptions sur la rapidit\u00e9 de notre transformation<\/em>\u202f\u00bb<\/span>. Outre la rapidit\u00e9, la qualit\u00e9 \u00e9tait aussi capitale. \u00ab\u202fLe lancement d\u2019une nouvelle boutique en ligne constitu<\/em><\/span>ait<\/span> un risque important pour nous. Donc d\u00e8s le d\u00e9but, nous nous sommes associ\u00e9s \u00e0 <\/span>Expleo<\/span><\/em> pour l\u2019assurance qualit\u00e9 et l\u2019automatisation des tests<\/em>\u202f\u00bb a expliqu\u00e9 <\/span><\/span>Karim <\/span>Lotfy<\/span><\/strong>, responsable num\u00e9rique chez The\u202fCreative\u202fClub<\/strong><\/span><\/span>.<\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Les d\u00e9fis du client : <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  1. S\u2019adapter au changement de plateforme<\/strong>\u202f:<\/span><\/b> le passage de la plateforme de e-commerce existante \u00e0 SFCC a soulev\u00e9 des d\u00e9fis en mati\u00e8re d\u2019adaptation et d\u2019int\u00e9gration.<\/span><\/li>
  2. Optimiser les performances\u202f:<\/strong> Il a fallu optimiser les performances pour que la nouvelle boutique en ligne soit comp\u00e9titive.<\/span><\/li>
  3. Garantir un fonctionnement fiable\u202f:<\/strong> comme SFCC \u00e9tait une nouvelle plateforme, il \u00e9tait indispensable de s\u2019assurer que toutes les fonctions fonctionnaient parfaitement, sans probl\u00e8mes.<\/span><\/li>
  4. R\u00e9pondre en tous points aux attentes des clients finaux :<\/strong> l\u2019entreprise souhaitait am\u00e9liorer la satisfaction de ses clients et veiller \u00e0 ce qu\u2019ils puissent utiliser la nouvelle boutique en ligne en toute simplicit\u00e9.<\/span>\u00a0<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    La solution apport\u00e9e par Expleo :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Afin de relever ces d\u00e9fis, <\/span>The\u202fCreative\u202fClub <\/span>a opt\u00e9 pour une strat\u00e9gie de tests compl\u00e8te, adapt\u00e9e aux exigences sp\u00e9cifiques d\u2019un changement de plateforme. Une approche qui s\u2019est notamment articul\u00e9e autour de 4 axes\u202f:<\/span>\u00a0<\/span><\/p>

    1. L\u2019analyse d\u00e9taill\u00e9e des exigences\u202f:<\/strong> l\u2019\u00e9quipe Expleo a men\u00e9 une analyse approfondie des exigences relatives au changement de plateforme afin d\u2019identifier tous les sc\u00e9narios de tests n\u00e9cessaires<\/span><\/li>
    2. L\u2019automatisation des tests\u202f:<\/strong> un puissant framework d\u2019automatisation des tests a \u00e9t\u00e9 d\u00e9velopp\u00e9 par Expleo pour assurer la qualit\u00e9 et la stabilit\u00e9 de la boutique en ligne.<\/span><\/li>
    3. Des tests d\u2019int\u00e9gration\u202f:<\/strong> une attention particuli\u00e8re a \u00e9t\u00e9 apport\u00e9e \u00e0 l\u2019int\u00e9gration de SFCC avec les autres syst\u00e8mes afin de garantir un flux de donn\u00e9es fluide et un traitement correct des commandes.<\/span><\/li>
    4. Des tests de performances et de charge\u202f:<\/strong> les performances de la nouvelle boutique en ligne ont \u00e9t\u00e9 test\u00e9es de mani\u00e8re approfondie pour garantir un fonctionnement efficace, m\u00eame en cas de pic de charge.<\/span><\/li><\/ol>

      La prise en charge des tests s\u2019est av\u00e9r\u00e9e cruciale pour r\u00e9ussir la transition entre <\/span>Intershop<\/span> et SFCC.\u00a0<\/span><\/span>\u00a0<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Des r\u00e9sultats concluants : \u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      1. Une migration r\u00e9ussie\u202f:<\/strong> le changement s\u2019est op\u00e9r\u00e9 en douceur, sans interruption majeure pour les clients finaux.<\/span><\/li>
      2. Des performances am\u00e9lior\u00e9es\u202f:<\/strong> l\u2019optimisation compl\u00e8te des performances a consid\u00e9rablement r\u00e9duit le temps de chargement du site Web.<\/span><\/li>
      3. Un fonctionnement fiable\u202f:<\/strong> le client, <\/span>The\u202fCreative\u202fClub,<\/span> a pu constater que la boutique en ligne fonctionnait parfaitement, sans erreur majeure.<\/span><\/li>
      4. Une satisfaction client\u202fau rendez-vous :<\/strong> les clients finaux ont b\u00e9n\u00e9fici\u00e9 d\u2019une exp\u00e9rience utilisateur am\u00e9lior\u00e9e\u202f\u2013 d\u2019o\u00f9 une satisfaction en hausse et une augmentation du nombre de commandes.<\/span>\u00a0<\/span><\/li><\/ol>

        The\u202fCreative\u202fClub a ainsi pu optimiser les performances et la fiabilit\u00e9 de sa boutique en ligne, renforcer la satisfaction de ses clients et accro\u00eetre sa comp\u00e9titivit\u00e9. Cette success-story souligne l\u2019importance de l\u2019efficacit\u00e9 des tests dans les projets e-commerce d\u2019envergure.<\/span><\/span>\u00a0<\/span><\/p>

        “\u202fGr\u00e2ce \u00e0 la prise en charge des tests automatis\u00e9s et \u00e0 l\u2019expertise d\u2019<\/em><\/span>Expleo<\/span><\/em> dans ce domaine, nous avons pu am\u00e9liorer notre processus de contr\u00f4le qualit\u00e9 et nous tourner plus rapidement vers l\u2019avenir.<\/em>” Carina <\/span>Polomsky<\/span><\/strong>, responsable des produits num\u00e9riques<\/strong>, The\u202fCreative Club<\/strong><\/a>.<\/span><\/span>\u00a0<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Une prise en charge efficace des tests pour une transition en douceur Le contexte : Notre client The\u202fCreative\u202fClub a pris une d\u00e9cision strat\u00e9gique\u202f: remplacer son ancienne boutique en ligne Intershop et d\u00e9ployer Salesforce\u202fCommerce\u202fCloud\u202f(SFCC) comme nouvelle plateforme de e-commerce.\u00a0 Fond\u00e9e il y a 20\u202fans, cette entreprise de e-commerce figure parmi les leaders des loisirs cr\u00e9atifs et […]<\/p>\n","protected":false},"featured_media":37734,"template":"","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","service-grey-banner":"false","service-grey-banner-link":"","footnotes":""},"case-study-single-templates":[494],"topic":[124,127,125],"industry-taxonomy":[78],"country":[],"service":[196,187,188],"class_list":["post-39175","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case-study-single-templates-new-template","topic-quality-assurance-and-software-development","topic-transformation-des-activites","topic-transformation-numerique","industry-taxonomy-retail-and-logistics","service-capital-humain-conduite-du-changement","service-conseils-en-transformation","service-transformation-digitale"],"yoast_head":"\nExpleo | Transition vers Salesforce Commerce Cloud<\/title>\n<meta name=\"description\" content=\"The\u202fCreative\u202fClub remplace Intershop et d\u00e9ploie Salesforce\u202fCommerce\u202fCloud\u202f(SFCC) comme nouvelle plateforme de e-commerce. 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