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Employee Story

Rebecca

Global Head of Process Automation

Rebecca Keenan
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Growing up in the chaos of 5 kids running around on a Sunday morning, there would always be a pocket of calm – my Dad. On Sunday mornings you would find him drinking coffee, eating skittles, reading the papers. To this day, the routine stands.

As I got older, I would say, “You know Dad, I’m going to be in those papers someday”. I had no concept of what that would look like – but as I reflect on the years and get ready to enter my thirties, turns out I would be talking about robots, automation and feature on a 30 under 30 list – three times!

Rebecca Keenan holding Rising Star Award at the Tech Excellence Awards

Rebecca Keenan and Expleo Ireland after winning the Rising Star Award at the Tech Excellence Awards

How it all happened sometimes feels like a mystery to even me. Luck, hard work, a brilliant team around me – it was a perfect storm of being in the right place at the right time and taking every opportunity that was put in front of me while also making opportunities where I needed to.

The kindness at Expleo made it possible for me to succeed

University to Expleo

I started my career in the Expleo graduate programme in March 2016, with my first month in the company spent in our South African office. It was my first job out of university and I was joining the Business Analysis service. When I was interviewing, I kept coming back to Expleo. They were offering a graduate programme that I knew would have many learning experiences and the people that I met during the interview process made me want to work with them. They were enthusiastic, kind, fun and I felt like I would be able to learn and grow with them.

Rebecca Keenan in South Africa on Expleo’s Graduate Programme.

Rebecca Keenan in South Africa on Expleo’s Graduate Programme.

Upon my return from South Africa to our Dublin office, I spent the next 6 months learning all about Expleo, about being a consultant and learning the necessary skills to be a Business Analyst. I was partnered with an experienced BA who, to this day, remains a friend. He took me under his wing and pushed me out of my comfort zone, allowing me to learn and gain confidence across multiple skill sets. This openness and willingness to help has been shown to me time and time again over my years at Expleo. The kindness at Expleo made it possible for me to succeed.

Enter the robots

Next on my journey was my introduction to robots. I was asked to look into Robotic Process Automation (RPA) – what it was and how Expleo could potentially utilise it to help our clients. I put my head down, learned everything google could tell me, reached out to peers in the industry and started shaping an offering.

I was given the time, support and investment to build a service from the ground up, and ultimately start selling (and winning) deals. I feel like I completed 5 years of learning in 12 months. What quickly followed was this: I was creating and running a service, leading a team, meeting clients and interacting with teams across the Expleo Group.

It puts a smile on my face when I think of the early days of the team. Organised chaos is a saying that comes to mind! It would be remis of me not to mention Conor O’Donnell here. He was one of the earliest additions to the team and we very quickly became a double act that few people saw coming! Between us, we started delivering RPA solutions, grew the team and finalised our internal training program. To this day, we are still problem solving a very wide array of challenges.

Rebecca Keenan at Dublin Tech Summit

Rebecca Keenan at Dublin Tech Summit, Ireland

I want to reiterate that the support I received from Expleo during this period made all the difference. I had colleagues who could offer advice, I was given the freedom and space to learn and adapt the team as we grew and I was given a seat at the table – as the youngest (and sometimes only female) at it.

Going for growth

“When I ask you in a year, what did you do about it…what are you going to tell me?” – A good friend and colleague said this to me late one night while finishing a proposal. I was tired and a little lost on what my next move would be. The next challenge for the team was growth and scale across the business. I was formulating a plan for this growth while simultaneously struggling to figure out if I still wanted it from a personal perspective. I lost my way a little, with the pressure of expectation amongst other things weighing on me. I think that’s an important thing to note here. Was it all easy? No. Behind every award and name on a list is dedication, sacrifice, hard work, grit, determination, success, failure and so many more things!

I had to find a place within the business as a young woman trying to grow a service in an arena that wasn’t used to seeing my kind of profile. This in itself became a motivator. I took a step back, changed my outlook on things, took it all a little less personally and got to work.

Rebecca Keenan with Phil Codd

Phil Codd, Managing Director, Expleo Ireland | Rebecca Keenan, Global Head of Process Automation, Expleo Group

At the beginning of 2021, I took over global responsibility for Process Automation across the Group. My biggest career step to date – again supported by a company which has invested in my growth for years. Expleo and the people that make it up have shown trust in me, and have had my back time and time again. There are still days when I struggle with that feeling of being lost – but at the end of the day – I am trying my best, like so many of us are in our respective roles.

The Business Post Connected’s 30 under 30 list, put together by the wonderful Emmet Ryan, celebrates a sample of the most exciting young talent in the Irish tech space. To be included 3 times is something I couldn’t have imagined when I started my career. It’s a reminder of how far the team has come, how much I have personally grown. The list also makes for great reading – the names and stories of the inspiring and brilliant people I have graced the list with.

So, what’s next?

For the Process Automation service – growth is the plan. We are currently recruiting across the Group as we continue to grow our client base. Maybe some if our open roles would interest you? Have a look at our Careers page for more information. We are also moving into more advanced and intelligent solutions, which is a fun challenge for the team.

Personally – I want to continue to grow within my role and do my best to be involved in Expleo’s Diversity and Inclusion programmes.

However, who knows what the future holds? I think that’s the beauty of it though – you learn and grow and change and usually meet some wonderful people along the way. At the end of the day, we are all just trying our best – so work hard, work smart, embrace opportunities, be kind and have some fun along the way!

Rebecca Keenan, Global Head of Process Automation, Expleo Group

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What is your name and your role and how long have you been working at Expleo?

This year I’m celebrating my 12th year at Expleo. I started my career at Expleo as a Quality Auditor contractor, and then was offered a Staff position in the Life Cycle Management team, where I became a Deputy Team Lead, after which there was another promotion opportunity to an Engineering Manager, and later I was able to join our Marine division where I currently work.

Where and how long did you serve in the armed forces?

I served in the Air Force just shy of 25 years. I started my career as an Aero Engines Mechanic. My first posting was at Brize Norton working on VC 10s, Tri Stars & Hercules Aircraft. Then I went on to a technician’s course and became a Junior Technician, and then progressed into a leadership position as a Sergeant. I left the Air Force as a Senior Non-commissioned Officer.  

Robert Mathews
Rob in 2022 post remembrance parade in his local village. Remembrance day is very important to serving and veterans of the forces as it gives a chance to honor those who have given the ultimate sacrifice in serving their country

What challenges did you have after leaving the Armed Forces?

My main challenge was worrying about Job Security. My manager was very supportive when I was still a contractor at Expleo and he transferred me over from contractor to permanent staff. I remember the conversation I had with him about the opportunities for secure job security and promotion.

And he said: “At Expleo, opportunities are out there for you, so go and get them”. And he was right, there are plenty of opportunities at Expleo. You just have to seize them. And every time I saw an opportunity at Expleo, I just went for it. 

I transferred a lot of my skills over to Expleo. For instance, the aircraft and engine experience, experience in fault diagnosis, and more in-depth engineering project management and of course my leadership & Management Skills 

How did Expleo help you to transition into your civilian job?

I found it quite an easy transition, as there were a lot of ex-forces colleagues within Expleo when I joined, some of which I knew already. For those that didn’t have a military background they were equally as welcoming.

How do you feel Expleo allows you to use your expertise you gained during your service?

Expleo gave me the freedom to use my transferable skills that I gained in the Air Force. My manager and colleagues had an open mindset for my ideas. I could bring those ideas into the office and illustrate how they could be implemented within a business setting They very much welcomed my ideas about improvements, and there is always an open environment for sharing ideas and previous knowledge. I also completed an Expleo Leadership Management course, which differed to the one I had in the Air Force. Combining the two gave me a much more rounded leadership and management mindset.

How do you connect with other members of the Armed Forces Community at Expleo?

I participate in careers transition workshops supporting recruiters. When Ex-Forces are looking for a new career, I attend the workshops chatting to the Armed Forces community sharing my experience and what I have learned.

What advice would you give to other members of the Armed Forces Community who are planning to join Expleo?

Expleo has many different opportunities, whether it be leadership management, various jobs in engineering, project management etc. Don’t think that you don’t have the skill set to join Expleo. It is within you; you do have those skills and Expleo can bring out these skills in people.