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Customer support & maintenance

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Offer a great experience to your clients

The development of Mobility as a Service (MaaS) and leasing involves end users renting vehicles or equipment instead of buying them from manufacturers. While it is an opportunity for the manufacturers to make additional profit on each product because the revenue is generated based on the duration of product usage, they now need to take in account the maintenance and repair costs and the overall customer experience (e.g., the availability, the personalised experience, etc).

Whether it is designing a predictive MRO cost data analytics platform, developing a maintenance strategy and processes, modifying your in-service products, automating your customer service workflows, or providing serial engineering-RAMS support to ensure the safety of your operations, we support leading manufacturers and operators in the automotive, aerospace, railway, defence, energy, banking, and insurance industries to obtain the highest satisfaction of their end customers.

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