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Customer Support & Maintenance

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Offer a great experience to your clients

The development of Mobility as a Service (MaaS) and leasing involves end users renting vehicles or equipment instead of buying them from manufacturers. While it is an opportunity for the manufacturers to make additional profit on each product because the revenue is generated based on the duration of product usage, they now need to take in account the maintenance and repair costs and the overall customer experience (e.g., the availability, the personalised experience, etc).

Whether it is designing a predictive MRO cost data analytics platform, developing a maintenance strategy and processes, modifying your in-service products, automating your customer service workflows, or providing serial engineering-RAMS support to ensure the safety of your operations, we support leading manufacturers and operators in the automotive, aerospace, railway, defence, energy, banking, and insurance industries to obtain the highest satisfaction of their end customers.

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News & Insights

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Digital TransformationBusiness TransformationEngineering and DesignQuality Assurance & Software Development

Quality engineering: 6 trends in software testing to power your business in the next 12 months

Christophe Barrucq, Head of Technology Services for Expleo in France, has worked on the front line of quality assurance for the last 25 years. From test automation to generative AI, he shares the latest evolutions in this critical IT discipline for software development.
Engineering and DesignMobility

Keep within the V: strengthening embedded software for UK OEMs

Jonathan Smith, Solution Architect and Account Manager at Expleo, explains why embedded software is now rooted in the future of mobility – and why Expleo is well positioned to help auto manufacturers aspire for right-first-time development.
Innovation and R&DQuality Assurance & Software DevelopmentSustainability & Environment

The importance of Green Computing

Climate change is very much on the agenda. Things such as coal-fired power stations and big diesel engine cars are huge contributors to the problem. 
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Engineering and DesignIndustry 4.0Innovation and R&DMobility

Engineering the next space era

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Data Science & CybersecurityDigital Transformation

Cybersecurity in automotive – our end-to-end services to ensure safety and security on and offboard​

We specify, test and secure systems and functions that are used in interconnected vehicles and infrastructures, because preserving cybersecurity is essential.
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Digital TransformationQuality Assurance & Software Development

Software in automotive – we create smart software to enhance mobility solutions​

Intelligent software is the key for digital mobility solutions. Our experts can support you in developing, integrating and testing software for your projects.
Business TransformationData Science & CybersecurityInnovation and R&DMobility

Rail Mobility 4.0: Rolling stock as the key to meeting the challenges of rail

Expleo is supporting the rail industry, particularly rolling stock, in facing the challenges of mobility 4.0 by combining in-depth knowledge of the rail industry with significant R&D and digital expertise. Marc Siméon, Rolling Stock Domain leader at Expleo, shares his vision for rolling stock.
Train Signalisation
Business TransformationInnovation and R&DMobilityPeople & Leadership

Rail Mobility 4.0: innovation, the key to solve signalling’s challenges

Signalling projects have enjoyed strong and steady growth over the years, benefitting from renewed interest in the rail sector due to its environmental benefits. Miguel Muñoz, Global Rail Signalling (Digital & Integrated Systems) Domain Leader at Expleo, shares his vision for signalling.
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Digital Transformation

Five barriers to digital operational resilience for banks

In this blog, Expleo's Angus Panton explores the reasons why banks might fail and their five key barriers to digital operational resilience.
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Digital Transformation

Digital Operational Resilience: The New Heart of Operational Risk

A holistic approach to building Digital Operational Resilience within Financial Services in the DORA era.

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