Skip to main content
search results
Sorry, but nothing matched your search terms. Sorry, but nothing matched your search terms. Sorry, but nothing matched your search terms. Désolé, mais rien ne correspond à vos critères de recherche. Désolé, mais rien ne correspond à vos critères de recherche. Entschuldigung, wir haben nichts zu diesem Suchbegriff gefunden.
Sorry, but we cannot handle your search query now. Please, try again later! Sorry, but we cannot handle your search query now. Please, try again later! Sorry, but we cannot handle your search query now. Please, try again later! Désolé, mais nous ne pouvons pas traiter votre demande. Veuillez réessayer plus tard ! Désolé, mais nous ne pouvons pas traiter votre demande. Veuillez réessayer plus tard ! Entschuldigung, wir können Ihre Suchanfrage zurzeit nicht bearbeiten. Bitte versuchen Sie es später noch einmal.
Search suggestions

BTI 2023

Expleo’s Business Transformation Index 2023 report offers an unparalleled analysis of business transformation trends, insights, and success factors, with input from 1,395 global leaders across six countries

  • Learn from 1,395 business leaders, representing diverse sectors and large organisations with 5,000+ employees.
  • Understand the impact of the pandemic, geopolitical tensions, and inflationary pressure on business transformation.
  • Identify year-on-year trends and effective strategies for success.
0 %
More participants than last year
0
Global leaders insights
0
Countries
0 %
More participants than last year
0
Global leaders insights
0
Countries

Business Transformation Index 2023

Unlock the secrets to business transformation success with BTI 2023

In the face of ongoing challenges, such as the pandemic’s lingering effects, geopolitical tensions, and inflationary pressure, businesses must adapt their  transformation strategies to stay ahead.

With 35% more participants than last year’s survey, our BTI 2023 report provides an in-depth understanding of how businesses are adjusting their transformation plans to tackle these challenges, such as the following key info: 

  • Learn about the essential role of technology, organisational culture, and stakeholder engagement in driving successful business transformation.
  • Discover how firms plan to invest an average of 11% of global revenue, or €960 million, into their digital transformation efforts in 2023.
  • Dive into Expleo’s Bold and Reliable index to uncover the nine key factors for achieving positive financial outcomes in business transformation.
Business Transformation Index 2023

Unlock the Secrets to Business Transformation Success with BTI 2023

In the face of ongoing challenges, such as the pandemic’s lingering effects, geopolitical tensions, and inflationary pressure, businesses must adapt their  transformation strategies to stay ahead.

With 35% more participants than last year’s survey, our BTI 2023 report provides an in-depth understanding of how businesses are adjusting their transformation plans to tackle these challenges, such as the following key info: 

  • Learn about the essential role of technology, organisational culture, and stakeholder engagement in driving successful business transformation.
  • Discover how firms plan to invest an average of 11% of global revenue, or €960 million, into their digital transformation efforts in 2023.
  • Dive into Expleo’s Bold and Reliable index to uncover the nine key factors for achieving positive financial outcomes in business transformation.

Aerospace

Soaring to New Heights: Unleashing Innovation in the Aerospace Sector

The BTI 2023 report highlights that aerospace companies are planning to prioritise innovation and smarter manufacturing methods. However, addressing technology skills gaps is vital for a more digitalised, lower-carbon future. The aerospace sector faces multiple challenges in delivering business transformation plans on time and within budget. The key focus areas include sustainable propulsion, profitability, cybersecurity, and data management. Overcoming threats like economic uncertainty, skills shortages, and recent project failures is essential.

bti-aero-background-desktop

Aerospace​

Soaring to New Heights: Unleashing Innovation in the Aerospace Sector

The BTI 2023 report highlights that aerospace companies are planning to prioritise innovation and smarter manufacturing methods. However, addressing technology skills gaps is vital for a more digitalised, lower-carbon future. The aerospace sector faces multiple challenges in delivering business transformation plans on time and within budget. The key focus areas include sustainable propulsion, profitability, cybersecurity, and data management. Overcoming threats like economic uncertainty, skills shortages, and recent project failures is essential.

% of companies missing their business transformation targets

% of companies missing their business transformation targets

graph business transformation index aerospace

* Targets evaluated included:
Keeping to budget, Delivering on-time, Solution reliability, Intended business impact, User acceptance, Improving customer experience, Improving our sustainability

Automotive

Navigating the Road to Automotive Reinvention: Accelerate Transformation with Radical Change

The BTI 2023 report highlights the automotive sector’s focus on radical change at a faster pace, requiring a shift in business models and increased attention to cybersecurity, digital strategy, and agile delivery.

The industry faces challenges in meeting business transformation targets, particularly in budget adherence and tech talent retention. Sustainability is gaining prominence, with firms concentrating on responsible production and consumption.

Customer experience also remains a top priority, with automotive firms investing in digital research and development and co-creating solutions with customers and partners. Technology focus areas include cybersecurity, digital services, agile delivery, the Internet of Things (IoT), and smart manufacturing processes. However, the sector struggles with talent shortages and skills gaps, especially in cybersecurity.

Automotive​

Navigating the Road to Automotive Reinvention: Accelerate Transformation with Radical Change

The BTI 2023 report highlights the automotive sector’s focus on radical change at a faster pace, requiring a shift in business models and increased attention to cybersecurity, digital strategy, and agile delivery.

The industry faces challenges in meeting business transformation targets, particularly in budget adherence and tech talent retention. Sustainability is gaining prominence, with firms concentrating on responsible production and consumption.

Customer experience also remains a top priority, with automotive firms investing in digital research and development and co-creating solutions with customers and partners. Technology focus areas include cybersecurity, digital services, agile delivery, the Internet of Things (IoT), and smart manufacturing processes. However, the sector struggles with talent shortages and skills gaps, especially in cybersecurity.

Major technology focus areas for 2023
(rank, out of 12)

Major technology focus areas for 2023
(rank, out of 12)

Banking & Financial Services

UNCOVER THE SECRETS TO THRIVING AMID DIGITAL DISRUPTION IN BANKING & FINANCIAL SERVICES

BTI 2023 features insights from 238 business transformation leaders in the banking and financial services sector. Firms in this industry are prioritising customer experience enhancements, productivity improvements, and agility in 2023.

But they face challenges in delivering digital transformation programmes, primarily due to skills shortages and balancing internal and external resources.

Banking and Financial Services

Uncover the Secrets to Thriving Amid Digital Disruption in Finance

BTI 2023 features insights from 238 business transformation leaders in the banking and financial services sector. Firms in this industry are prioritising customer experience enhancements, productivity improvements, and agility in 2023.

But they face challenges in delivering digital transformation programmes, primarily due to skills shortages and balancing internal and external resources.

% of companies missing their business transformation targets

% of companies missing their business transformation targets

* Targets evaluated included:
Keeping to budget, Delivering on-time, Solution reliability, Intended business impact, User acceptance, Improving customer experience, Improving our sustainability

Energy and Utilities

Powering a Sustainable Future: Embracing the Energy Transition and Digital Transformation

BTI 2023 reveals that energy and utilities firms are prioritising operational resilience amid market volatility and energy security challenges. Digital twin and process simulation technologies are gaining traction while addressing digital transformation barriers like technology maturity, skills gaps, and cybersecurity vulnerabilities is crucial.

The focus is on improving agility, customer experience, and environmental sustainability. With data management as the top priority, energy firms must overcome challenges in their business transformation programme delivery, legacy system upgrades, and technology skill investments.

Energy and Utilities

Powering a Sustainable Future: Embracing the Energy Transition and Digital Transformation

BTI 2023 reveals that energy and utilities firms are prioritising operational resilience amid market volatility and energy security challenges. Digital twin and process simulation technologies are gaining traction while addressing digital transformation barriers like technology maturity, skills gaps, and cybersecurity vulnerabilities is crucial.

The focus is on improving agility, customer experience, and environmental sustainability. With data management as the top priority, energy firms must overcome challenges in their business transformation programme delivery, legacy system upgrades, and technology skill investments.

% of companies missing their business transformation targets

% of companies missing their business transformation targets

Healthcare & Life Sciences

Revolutionising Healthcare: Embrace the Digital Transformation for a Healthier Future

BTI 2023 reveals that healthcare and life sciences organisations face significant challenges in delivering business transformation programmes, with 75% missing at least one target.

To tackle these barriers, they focus on patient experience, productivity and new business models while adapting to cost pressures and skills shortages.

Healthcare & Life Sciences

Revolutionising Healthcare: Embrace the Digital Transformation for a Healthier Future

BTI 2023 reveals that healthcare and life sciences organisations face significant challenges in delivering business transformation programmes, with 75% missing at least one target.

To tackle these barriers, they focus on patient experience, productivity and new business models while adapting to cost pressures and skills shortages.

Major technology focus areas for 2023
(rank, out of 12)

Major technology focus areas for 2023
(rank, out of 12)

Insurance

Transforming Insurance: Harness the Power of Digital Innovation and Customer-Centricity

BTI 2023 highlights the insurance industry’s efforts to overcome market pressures and disruption from new entrants by finding growth opportunities and innovative propositions.

Insurers are focusing on delivering dynamic, digitally-enabled products but struggle with digital transformation plan execution due to siloed processes and regulatory hurdles.

Insurance

Transforming Insurance: Harness the Power of Digital Innovation and Customer-Centricity

BTI 2023 highlights the insurance industry’s efforts to overcome market pressures and disruption from new entrants by finding growth opportunities and innovative propositions.

Insurers are focusing on delivering dynamic, digitally-enabled products but struggle with digital transformation plan execution due to siloed processes and regulatory hurdles.

Major business focus areas for 2023
(rank, out of 12)

Major business focus areas for 2023
(rank, out of 12)

Retail

Redefining Retail: Unlock the Power of Digital Innovation and Customer Experience

In the BTI 2023 Retail chapter, the survey gathered insights from 132 business transformation leaders in the retail sector. The facts are very clear — retailers are struggling to meet digital transformation targets due to skills shortages, wage pressure, and cost inflation.

Retail

Redefining Retail: Unlock the Power of Digital Innovation and Customer Experience

In the BTI 2023 Retail chapter, the survey gathered insights from 132 business transformation leaders in the retail sector. The facts are very clear — retailers are struggling to meet digital transformation targets due to skills shortages, wage pressure, and cost inflation.

Major technology focus areas for 2023
(rank, out of 12)

Major technology focus areas for 2023
(rank, out of 12)

Transport

Revolutionising Transportation: Pioneering Smart, Sustainable and Connected Mobility

In the transport sector, BTI 2023 highlights the increased focus on productivity and innovation using cutting-edge technologies. Despite ongoing challenges, such as skills shortages and scaling up pilots, sustainability emerges as a priority for the industry.

Transport firms are having to emphasise productivity improvements too, in response to lower passenger volumes and increased competition. Innovation and operational resilience need to be facilitated by agile delivery methods and the latest digital technologies.

However, transport operators face missed targets for business transformation programme delivery due to various internal and external factors.

Transport

Revolutionising Transportation: Pioneering Smart, Sustainable and Connected Mobility

In the transport sector, BTI 2023 highlights the increased focus on productivity and innovation using cutting-edge technologies. Despite ongoing challenges, such as skills shortages and scaling up pilots, sustainability emerges as a priority for the industry.

Transport firms are having to emphasise productivity improvements too, in response to lower passenger volumes and increased competition. Innovation and operational resilience need to be facilitated by agile delivery methods and the latest digital technologies.

However, transport operators face missed targets for business transformation programme delivery due to various internal and external factors.

% of companies missing their business transformation targets

% of companies missing their business transformation targets

* Targets evaluated included:
Keeping to budget, Delivering on-time, Solution reliability, Intended business impact, User acceptance, Improving customer experience, Improving our sustainability

THE PROMISE OF TOMORROW VERSUS THE CHALLENGES OF TODAY

The  BTI 2023 Ireland Spotlight highlights the rapid change that Irish businesses are currently undergoing. In a dynamic and ever-evolving business environment, driven by technological advancement, shifting work styles, and a heightened emphasis on diversity and sustainability, the need for business transformation in Ireland has reached a critical juncture. However, despite these challenges, Ireland remains resilient. The  BTI 2023 Ireland Spotlight shows that businesses are optimistic that technological innovations can help drive higher revenue when implemented thoughtfully and strategically. 

THE PROMISE OF TOMORROW VERSUS THE CHALLENGES OF TODAY

The  BTI 2023 Ireland Spotlight highlights the rapid change that Irish businesses are currently undergoing. In a dynamic and ever-evolving business environment, driven by technological advancement, shifting work styles, and a heightened emphasis on diversity and sustainability, the need for business transformation in Ireland has reached a critical juncture. However, despite these challenges, Ireland remains resilient. The  BTI 2023 Ireland Spotlight shows that businesses are optimistic that technological innovations can help drive higher revenue when implemented thoughtfully and strategically. 

The path to successful business transformation.

Today’s organizations must continuously reinvent themselves to remain competitive and retain their customers. This transformation process spans across all areas of an organization, including culture, technology and long-term goals. Our annual Business Transformation Index aims to explore this transformation beyond financial metrics with insights from 228 senior decision makers across key industries.

BTI 2023 Germany Spotlight

The path to successful business transformation

Today’s organizations must continuously reinvent themselves to remain competitive and retain their customers. This transformation process spans across all areas of an organization, including culture, technology and long-term goals. Our annual Business Transformation Index aims to explore this transformation beyond financial metrics with insights from 228 senior decision makers across key industries.

Let's talk

Download the full
Business Transformation Index 2023 report today

Download the full BTI 2023 report today

Download the full BTI 2023 Ireland Spotlight today

Read the full Business Transformation Index 2023 Ireland Spotlight to discover how your organisation can unlock a best-in-class framework for successful business transformation.