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Case Study

Global player in railway: a new service centre for quality inspection

Key Fact Railway EN

Challenge

In 2020, a market leader in train construction wanted to develop an on-site service centre to support railway quality inspection. This service centre covers a wide range of rolling stock – locomotives, mainline equipment, trams and metros. 

Solution

  • Establishment of a team of experienced employees who inspect locally developed rolling stock solutions on various aspects of production: 
    • Insulation/subflooring/ flooring 
    • Torque tightening of safety assemblies 
    • Painting 
    • Laminating 
    • Boilermaking 
  • Assistance and advice in terms of the means to be implemented in the most efficient way 

Outcome & benefits

  • Proximity to the customer with teams present on 3 production sites 
  • Autonomy in the development of skills through the implementation of training modules dedicated to the customer’s specific processes 
  • A robust and agile process for transforming activities into work units and proven service centre management tools 
  • Pooling of local and cross-sector skills 

Our proven track record in quality – particularly in industrial quality – our global footprint in over 30 countries, and our training school make Expleo the partner of choice to meet the needs of our international rail customers.