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Case Study

Global player in railway: a new service centre for quality inspection

Key Fact Railway EN

Challenge

In 2020, a market leader in train construction wanted to develop an on-site service centre to support railway quality inspection. This service centre covers a wide range of rolling stock – locomotives, mainline equipment, trams and metros. 

Solution

  • Establishment of a team of experienced employees who inspect locally developed rolling stock solutions on various aspects of production: 
    • Insulation/subflooring/ flooring 
    • Torque tightening of safety assemblies 
    • Painting 
    • Laminating 
    • Boilermaking 
  • Assistance and advice in terms of the means to be implemented in the most efficient way 

Outcome & benefits

  • Proximity to the customer with teams present on 3 production sites 
  • Autonomy in the development of skills through the implementation of training modules dedicated to the customer’s specific processes 
  • A robust and agile process for transforming activities into work units and proven service centre management tools 
  • Pooling of local and cross-sector skills 

Our proven track record in quality – particularly in industrial quality – our global footprint in over 30 countries, and our training school make Expleo the partner of choice to meet the needs of our international rail customers.

Laurent Jacques Global Account Manager, Railway, Expleo
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