Challenge
Expleo provides engineering services for signaling projects to a global rail player delivering next generation rail infrastructure and systems in Germany. As part of its offering, Expleo has built a dedicated engineering service center internally so it can quickly answer the client’s complex needs in terms of human resources.
Solution
- A dedicated head of the engineering service center serving as the client’s single point of contact to ensure the highest quality throughout.
- A clear communication structure including: regular meetings at different levels (technical, steering and strategic committees); structured reporting with KPIs to track status and improvement; and shared services (competency, quality and project management) tailored to the client’s needs.
- Core activities include systems, software and test engineering for electronic interlocking, electrical project planning for relay interlocking, ETCS L1 field elements and embedded systems.
Benefits
- A strong engineering partner for the client’s signaling projects in Germany
- Scalability & agility: ability to ramp-up required demand for staff at short notice
- Knowledge retention, continuous improvement, enhanced skills mix
- Less risks involved with transition to work packages
It takes years to develop strong railway knowledge. The engineering services center we created aims to develop and retain key skills for the client’s benefits amid a war for talent.
Account Manager Transportation DACH, Expleo Group
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