In the immortal words of Shakespeare, “A rose by any other name would smell as sweet.” While the Bard wasn’t referring to hyperautomation, his sentiment holds true in today’s world of business jargon. Whether you call it hyperautomation, intelligent process automation, digital transformation, or whatever the latest tech trend is, the essence remains the same: transformation. 

In this blog, we’ll peel back the layers of hyperautomation, exploring its core principles and shedding light on how it can revolutionise your organisation. But first, let’s address the elephant in the room – the name game. 

Hyperautomation, intelligent process automation, digital transformation, AI, machine learning, generative AI – these terms are commonly discussed and often used interchangeably. But here’s the thing: no matter what label you put on it, the goal remains unchanged – to drive efficiency, streamline processes, and propel your business forward. So, let’s not get caught up in semantics. Instead, let’s focus on the substance. 

At its core, hyperautomation is about leveraging technology to automate repetitive tasks, optimise workflows, and empower employees to do their best work. It’s about harnessing the power of AI, Robotic Process Automation (RPA), and other cutting-edge technologies to supercharge your operations. 

Imagine a world where mundane tasks are handled by machines, freeing up your team to tackle more strategic initiatives. Picture a workplace where data flows seamlessly between systems, enabling real-time insights and informed decision-making. That’s the promise of hyperautomation – and it’s more than just a fancy buzzword. 

But let’s not just take my word for it. Let’s delve into real-world examples of hyperautomation in action, drawn from the experiences of clients across Expleo. 

Our client, a global automaker and e-mobility solutions provider, sought to enhance their brand reputation by launching predictive maintenance services for on-board chargers and high-voltage batteries in electric vehicles (EVs). Using an innovative combination of automotive engineering and data science, we achieved nearly 100% accuracy in predicting charger and battery failures. This methodology saves time, reduces costs, and ensures customer satisfaction by preventing breakdowns on the road 

Consider a major energy supplier grappling with the sheer volume of payment transactions handled within their SAP system. Through optimisation and automation of their processes, they eradicated manual errors and significantly enhanced the throughput of tasks within SAP. 

Or consider a financial services firm drowning in paperwork and trying to stay compliant. With hyperautomation, they automated document processing, compliance checks, and customer onboarding, cutting processing times in half and boosting employee productivity. 

So, how can you harness the power of hyperautomation in your organisation?