The reality of balancing AI, Automation and People
Boosting productivity:
- The integration of AI and automation technologies ensures that people are utilised optimally, enabling organisations to meet deadlines and deliver high-quality results consistently and at scale.
Enhancing Customer Experience:
- By leveraging AI and automation for swift resolution of customer issues, organisations can enhance satisfaction levels and foster stronger brand loyalty.
- Using AI and robotics, Expleo is enabling eir to process more than 10,000 customer requests each month, with approximately 70% of those requests being fully automated. Discover more
Empowering Your Team:
- AI and automation will revolutionise team dynamics. By automating routine tasks, there is more time for strategic thinking and creativity. Access to real-time data insights enables confident decision-making, while streamlined communication enhances collaboration.
The future, it seems, has arrived at our doorstep. We are witnessing a renaissance in how we work and how we create solutions. However, there is a distinct sense of nervousness in the air as we recognise that amongst the game-changing innovations, a delicate equilibrium must be maintained. When talking on the importance of this balance, Philip said “The most important asset that you have in any company is your people. They’re the people that have all the knowledge, all the history and the that’s basically what keeps your business ticking.”
Success in this time of change hinges not only on how well you can embrace and run advanced technologies, but also on mastering the balance between machines and humans. This is an everyday challenge being faced by organisations. How do we integrate AI without losing human connection? How do we ensure human in the loop automations prevail? How do we ensure AI and automations are fair and equitable in their deployments?
A change in everything
Missed the virtual event? Or feel like giving it a more focused listen a second time?
From Hype to Reality: Navigating the AI & Hyperautomation Era
Join live online or onsite at the Microsoft Office, Dublin
09 May 2024 l 10:00 AM, GMT+1
