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Platform alteration: The challenge of adopting new systems for energy retailers 

In recent years several incumbent energy suppliers have announced plans to re-platform – opting for the Software-as-a-Service (SaaS) platforms that have been developed by the leading disrupter energy suppliers. While new software models offer the opportunity to achieve both goals, re-platforming has traditionally been difficult to achieve successfully for energy suppliers, forcing them to reassess their operating model and effect real business change. 

Utility Week, in association with Expleo, speaks to energy suppliers undergoing re-platforming, and the providers behind the software. Our report, Platform alteration: The challenge of adopting newsystems for energy retailers, examines the different choices and approaches that have been taken so far by energy suppliers to re-platforming, and the lessons that can be learnt from their experiences by the rest of the market. 

What lessons can be learnt from the different choices and approaches made by energy suppliers to re-platforming by the rest of the market?

Brochure of platform alteration

Topics explored in the report include: 

  • The drivers behind re-platforming 
  • The risks and benefits to re-platforming 
  • The different options available on the market 
  • How to transition successfully to new software without taking forward old processes and approaches but while retaining staff
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