Weeks became days. Manual became intelligent. Payments became faster.
Weeks → Days
New system onboarding
60-70%
Fewer process errors across Quasar deployments*
* Quasar platform benchmarks against all deployments
The challenge
A global payments technology provider processes transactions at scale across multiple payment channels for some of the world’s largest financial institutions across ATM, POS, UPI, IMPS and CBS channels at scale. Its reconciliation operation relied entirely on manual effort: unstructured data formats, inconsistent templates, frequent schema changes and high human dependency throughout. Every new system took weeks to onboard. Chargeback resolution dragged. AI was barely present in the Software Development Life Cycle (SDLC).
The organisation had the ambition to scale AI across its payments products. It needed a partner who could make it production-ready.
The solution
We started by proving, not building. A full assessment of the reconciliation operation identified exactly where AI would move the needle – before a line of code was written. Then we built an on-premise agentic AI platform running entirely within the organisation’s own infrastructure, so their data never left their control. An AI-powered ATM/EJ Extractor automated data parsing across multi-vendor networks. A unified template framework ended the manual effort of configuring each new system from scratch. AI-driven chargeback workflows handled settlement matching and exception handling end to end. And we embedded AI into the SDLC – so every part of the operation got smarter, not just reconciliation.
Expleo accelerator
The outcome
The organisation now onboards new systems in days. Reconciliation runs automatically
across every channel, with AI generating matching rules on the fly. Chargeback resolution is faster and more accurate. The platform we built together keeps growing – carrying new use case after new use case, exactly as it was designed to.
With Expleo, the organisation’s business runs on AI. And it’s built to stay that way.
How did we help?
The customer came to us with a clear ambition and we delivered it end to end – from architecture and build through to deployment and maintenance – with senior people who stayed close throughout. The platform runs on the client’s own infrastructure, its data, its control. Built on-premise by design. Built to scale by intent.
This is what it looks like when AI goes beyond the pilot and into production. Proof before commitment. Delivery, not just advice. Invested in the outcome, not just the contract.
What made this uniquely Expleo
Proof before commitment
Deliver, not just advise
Invested, not transactional
Capability built, not just deployed
AI & digital transformation
Transformation Consultancy
We offer a range of management consulting services designed to help executives and managers navigate their complex challenges.
Contact us to explore our services and solutions
After completing the form one of our experts will get in contact with you as soon as possible.