From legacy AI tooling. To accelerated innovation. Built for scale.
Almost
100,000 users
Enhanced corporate AI assistant supporting employees globally
Global
delivery
Integrated into a distributed development team of 60+ engineers
The challenge
A global insurance company operates one of the largest corporate AI assistant environments in the insurance sector, supporting almost 100,000 employees worldwide.
The organisation wanted to enhance the capabilities of its enterprise AI assistant while significantly reducing document processing time and accelerating the delivery of new features. The programme involved working across a globally distributed development team of more than 60 engineers, spanning multiple geographies, business units and time zones.
The initiative was further complicated by fast-moving AI technologies, cross-platform integrations, complex code bases and the need to coordinate requirements across multiple stakeholders while maintaining service continuity.
The solution
Expleo joined the organisation’s global engineering programme to modernise and expand the capabilities of its enterprise AI platform.
Working as part of the global team, we helped migrate existing prompts, assistants and agents from legacy tooling into a cutting edge AI-enabled platform. We developed and integrated MCP server capabilities, enabling more advanced AI interactions and future extensibility.
The programme introduced new AI-powered features including image generation and image editing capabilities, expanding the value the platform could deliver to users across the business. New AI tools were continuously evaluated and integrated in response to evolving business demand.
Alongside platform enhancements, Expleo applied AI-accelerated software development practices to improve delivery efficiency, increase testing and documentation coverage, and reduce the time required to introduce new functionality.
Expleo accelerator
The outcome
The organisation successfully modernised its enterprise AI assistant platform while maintaining continuity for a global user base.
Legacy prompts, assistants and AI capabilities were migrated seamlessly, ensuring a smooth transition for existing users. New image generation and editing capabilities expanded the usefulness of the platform and increased adoption opportunities across the business.
By applying AI-accelerated development techniques, the organisation reduced development effort, increased testing and documentation coverage, and significantly shortened the delivery cycle for new functionality.
The result was a more capable, scalable and cost-effective AI platform that continues to evolve alongside changing business needs.
AI delivers the greatest business value when innovation, engineering discipline and user adoption move together.
How did we help?
The organisation required more than technical delivery expertise. The programme demanded the ability to work across large-scale distributed teams, rapidly evolving AI technologies and complex enterprise environments.
Expleo combined AI engineering expertise with disciplined software development practices to help the organisation modernise its platform while maintaining stability and operational effectiveness.
By balancing innovation with delivery rigour, Expleo helped ensure that AI capability improvements translated into measurable business outcomes rather than experimental initiatives.
What made this uniquely Expleo
AI platform modernisation at enterprise scale
Migration of legacy prompts, assistants and agents
AI-accelerated software development practices
Deep integration with global engineering teams
Faster delivery without sacrificing quality or governance
AI & digital transformation
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