Weeks became days. Manual became intelligent. Payments became faster.
Weeks → Days
New system onboarding
60-70%
Fewer process errors across Quasar deployments*
* Quasar platform benchmarks against all deployments
The challenge
A global payments technology provider processes transactions at scale across ATM, POS, UPI, IMPS and CBS channels for some of the world’s largest financial institutions. Its reconciliation and chargeback operations were constrained by unstructured data formats, inconsistent templates, frequent schema changes, fragmented workflows and heavy manual intervention. New systems took weeks to onboard, reconciliation required extensive data mapping and validation, and chargeback processing relied on multiple channels and repetitive checks.
The organisation wanted to infuse AI across its payment products and software delivery lifecycle (SDLC) to create a scalable foundation for future innovation.
The solution
We started by proving, not building. A full assessment of the reconciliation operation identified exactly where AI would move the needle – before a line of code was written. Then we built an on-premise agentic AI platform running entirely within the organisation’s own infrastructure, so their data never left their control. An AI-powered ATM/EJ Extractor automated data parsing across multi-vendor networks. A unified template framework ended the manual effort of configuring each new system from scratch. AI-driven chargeback workflows handled settlement matching and exception handling end to end. And we embedded AI into the SDLC – so every part of the operation got smarter, not just reconciliation.
We also designed a Responsible AI framework as a foundational layer of the platform. The framework operationalised fairness and bias detection, explainability and transparency, accountability and governance, and data privacy and security. Every AI solution built on the platform is trustworthy, ethical, transparent and aligned with regulation.
Expleo accelerator
The outcome
The organisation now onboards new systems in days rather than weeks. AI-powered reconciliation automatically validates schemas, extracts transaction data and converts it into a common data model. Chargeback resolution is faster and more accurate.
The result is a scalable AI-enabled payments platform that continues to support new use cases across reconciliation, chargeback management and software engineering.
The client can now offer a differentiated AI innovation platform to its banking partners while strengthening its position in responsible FinTech innovation.
With Expleo, the organisation’s business runs on AI. And it’s built to stay that way.
How did we help?
The organisation now onboards new systems in days rather than weeks. AI-powered reconciliation automatically validates schemas, extracts transaction data and converts it into a common data model. Chargeback resolution is faster and more accurate.
The result is a scalable AI-enabled payments platform that continues to support new use cases across reconciliation, chargeback management and software engineering.
The client can now offer a differentiated AI innovation platform to its banking partners while strengthening its position in responsible FinTech innovation.
What made this uniquely Expleo
Proof before commitment
Deliver, not just advise
Invested, not transactional
Capability built, not just deployed
AI & digital transformation
Transformation Consultancy
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