Cloud is no longer the next big thing. It’s right here, right now. Accelerated by the global pandemic and growing cybersecurity concerns, providers of financial services are also shifting their systems and processes into the cloud to ensure smoother performance and to drive operational efficiency. The transition to cloud offers adaptability, scalability, and speed, while future-proofing their business. As a trusted partner with deep domain and technology experience in cloud migration, Expleo brings a wide set of services from strategy to implementation in Cloud and DevOps. Expleo has been helping clients identify the right model to adapt from their on-premises systems to the cloud, quickly and reliably. The objective is to equip our clients and partners to meet fast-changing consumer demands and stay ahead of the curve in their innovation and transformation journey.

Faced with disruption from digital, data-driven business models, banks and financial institutions are feeling the stress of legacy technology. Delays in releasing new features leave incumbent brands vulnerable to fintech innovations. Maintenance costs are rising. By upgrading archaic systems and obsolete technologies, modern enterprises can meet customer expectations for agility, reliability and performance, and deal with urgent issues such as scaling. Expleo’s expertise in core transformation projects helps financial services providers to optimise the quality of their system offerings and products. By ensuring a seamless transition, clients can take advantage of technological advancements such as omnichannel banking and seamless partner integration that are proven to propel business profitability.

Banks and financial institutions process billions of transactions every day across their digital channels. In the race for digital advancement, businesses overlook cyber security at their peril. Zero Trust is the new normal in the cyber security space. By removing the human element of trust, the security system demands strict identity verification and authentication for each person and device in the financial institution’s private network, no matter if they are within the business premise or outside. With its own security test centre of excellence, Expleo helps clients to increase visibility into all user activity, improve their credibility and customer trust, while securing their remote workforces.

Every customer is different. Their expectations are unique. Whether personal banking or e-commerce, it pays to understand user preferences. Personalised suggestions are proven to improve the adoption rate, while customers are shown to appreciate brands that tailor products to their individual needs. Knowledge creates loyalty. The growth of AI, ML and real-time data analytics has opened the era of hyper-personalization, allowing enterprises to recognise transaction patterns and generate ever-more accurate predictions of customer choice. Expleo brings an extensive track record in data governance and analytics, AI solutions and workflow optimisation, as well as hands-on experience of change management, innovation roadmaps and customer chatbots.

Everyday processes are logjammed by human errors, while innovation is delayed or even shelved due to rising operating costs. Process automation including RPA, IPA, and hyperautomation, gives time back to businesses, releasing them to reduce manual effort and improve the customer experience by processing repetitive tasks. Software robots allow companies to scale operations, lower infrastructure costs and decrease the hours lost through rework. Expleo’s core expertise and advancement in the field of RPA and other process automation enables our clients to cut down on expenses and improve their process efficiency.